Order Fulfillment and Returns
Decals, Koozies, Lanyards, Permit Cards, Calendars and Flags
These items are manually fulfilled by Live From Wisco. Fulfillment is usually completed within 3-7 business days. If a decal is out of stock or a custom style is ordered, expect an additional 2-4 weeks of processing time before fulfillment.
Shipping Service: USPS First Class Mail or Priority Mail from Allenton, WI (2-3 shipping days)
Apparel, Hats, Phone Cases, and other Accessories
These items are made to order by a third party manufacturer and takes 2-3 business days to complete before getting shipped out.
Shipping Service: Varies based on order size. Contact us if you have any shipping service restrictions.
All returns and refunds are to be requested within 30 days of receiving your order. There is a 20% restocking fee on unworn, unwashed and otherwise new items. Items damaged or altered by the customer are not accepted. Shipping costs will not be refunded and the customer is responsible for return shipping charges. All returns must be pre-approved by contacting us before shipment.
When requesting a return be sure to include your order number in the message box on the contact form.
Returns on decals and koozies are not accepted. In the event a decal is damaged during application we will offer a complimentary, 20% discount on a replacement decal of the same type.
Returns must include your name, order number, and your email address somewhere inside or on the package.
If an item is damaged, misprinted, or if you received the wrong or incomplete order please contact us. We will be more than happy to make things right.